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Announcements & Updates

June 4, 2021

Recent Update to ConstructSecure Application

Current customers were notified via email about recent changes to the ConstructSecure application. The notification highlighted improvements to navigation and user experience.


April 1, 2021

Recent Update to ConstructSecure’s Information Security Management System (ISMS)

ConstructSecure recently reviewed and updated its information security policy. You can read more about it here.


September 2, 2020

Announcing a New Vendor/Contractor Support Center

ConstructSecure has gathered customer feedback to evaluate ways to improve support and optimize the processes and tools we offer. We see this as a real investment in improving how vendors and contractors enroll in our Safety Assessment program – making it quicker and easier to get the answers and help needed at the time of question. 

  • Chat: There’s nothing like immediate, support experience, and we’re excited to be launching a brand new chat feature on our website. It will be located in a number of areas designated by a yellow Help button. Simply type in a query and answers are immediately provided.
  • Customer Support Help Center: We have designed a resource center with 28 brief and helpful articles, and growing! This will ensure you always have the most up-to-date and relevant information at your fingertips. We also offer text translations in 8 languages!

Users can visit the center in a few ways:

  • Click on the yellow help icon on our website constructsecure.com, type in your topic and suggested articles will appear for you to review
  • This helpful link will also be included in vendor/contractor email communications 
  • Access the Customer Support Help Center here: https://constructsecure.zendesk.com/hc/en-us

We want our vendors and contractors to get as much value out of our tools and services as possible, and improving the way we support them will help provide the best answers to questions in the fastest time possible.


July 13, 2020

ConstructSecure Global Security Certification

As you know, ConstructSecure has been certified by the International Standards Organization (ISO/IEC 27001:2013) since 2018. By implementing ISO 27001, ConstructSecure has created a strong framework to ensure compliance with all international standards, including the European Union General Data Protection Regulation (GDPR). In keeping with that global focus on certifications, ConstructSecure is pleased to announce that we are now a registered member of the EU-U.S. and Swiss-U.S. PrivacyShield frameworks. To learn more about the PrivacyShield Program, and to view our certification, please visit: https://www.privacyshield.gov

You can also review the current CS Privacy Policy, which was recently updated to more clearly align with the PrivacyShield principles. As noted in the CS Privacy Policy, we are also committed to the continued demonstration of our U.S. compliance through AICPA SOC2, PCI DSS, and CCPA.


April 22, 2020

ConstructSecure Security Certifications Keep Your Data Safe

ConstructSecure takes threats to the availability, integrity, and confidentiality of our users’ information very seriously.  As such, we are proud to be an ISO/IEC 27001:2013 certified provider.  ConstructSecure originally received third-party accreditation from the International Standards Organization on August 3, 2018 and was re-certified on September 9, 2019.  In addition, ConstructSecure’s ISMS is formally accredited under the System & Organization Controls (SOC), published by the American Institute of Certified Public Accountants (AICPA).  SOC2 accreditation was first received on August 15, 2018 and was re-accredited on August 15, 2019. 

 Implementing an ISO 27001 compliant Information Security Management System (ISMS) is not only best practice, but it is also integral to demonstrating data protection compliance to clients and third parties.  In addition, by implementing ISO 27001, ConstructSecure has created a strong framework to ensure compliance with the European Union General Data Protection Regulation (GDPR) that went into effect on 5/25/2018 as well as the California Consumer Privacy Act (CCPA) that went into effect on 1/1/2020. 

 As part of our certifications, ConstructSecure has proven our commitment to implementing best management practices and cutting edge, leading technology measures.  The overall roadmap for our approach to information security and privacy is best described in the CS Privacy Policy, which is available publicly on our website click here. The CS Privacy Policy is supplemented by other very specific technical policies that are available to our clients upon request, and include: Acceptable Use Policy, Access Control Policy, Change Management and Secure Development/Engineering Policy, Clear Desk and Clear Screen Policy, Data Backup Policy, Document Control Policy, Encryption Policy, Incident Management Policy, Internal Audit Policy, Logging and Monitoring Policy, and Password Policy.

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